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Our Commitment

We ensure that each clientís needs are met and their expectations are exceeded while maintaining the highest degree of integrity. At Elite we abide by The Elite Promise, a commitment to our clients that we will follow each and every time. This promise includes:

Direct Personalized Service

Every client is of equal importance to us. We donít see our clients as numbers; we look at them as people. With a focus on serving individual clients, we listen closely to what you need and want in your service, and then we provide it. We do this by building rapport, communicating in your preferred form of communication, talking to you about what you want to talk about. We value candor and we are always upfront and honest. At Elite we work with each client to make their time with us as personal, effective, and enjoyable as possible.

On-Call Staff for Last-Minute Scheduling

When the phone rings at Elite, we answer. We know things change at the last minute, and we know how stressful a deposition can be. We want to make life as easy as possible for you, so we have staff on-call for last-minute scheduling needs. Whether itís a week in advance, a day, or an hour, weíll get you an experienced, professional court reporter as soon as possible. Allay your worries and fears of not booking a court reporter early and give us a call.

Email or Facsimile Confirmations

Whenever you schedule one of our services, weíll confirm with you immediately via facsimile or email and touch base with you again the business day prior to your scheduled deposition via phone. We remain flexible and in contact because we understand things donít always go as scheduled.
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